Federal employees with disabilities who need to work from home due to a disability can be provided telework or remote work as a reasonable accommodation. The EEOC long has made clear that performing work in-person is not an essential function for someone in a position whose work can be performed entirely remotely. Complainant v. Department of Housing and Urban Development, EEOC App. No. 0720130029 (Feb. 12, 2015), req. recons. den., EEOC Req. No. 0520150357 (Oct. 1, 2015). As a result, a federal agency wanting to have an employee with a disability appear in person just to see the employee to attend meetings is not a basis for denying a reasonable accommodation. In fact, the Commission has long held that face-to-face interactions are not essential and can be accommodated. As the EEOC reiterated in Harvey G. v. Dep’t of the Interior, EEOC App. No. 0120132052 (Feb. 3, 2016): “We note that in allowing an employee to telework an employer ‘may need to reassign some minor job duties or marginal functions (i.e., those that are not essential to the successful performance of a job) if they cannot be performed outside the workplace . . . .’ (Work at Home/Telework as a Reasonable Accommodation, Question 4, available at http://www.eeoc.gov/facts/telework.html (last modified October 27, 2005). We further note that an employer should not, however, deny a request to telework as a reasonable accommodation solely because a job involves some contact and coordination with other employees. Id. Frequently, meetings can be conducted effectively by telephone and information can be exchanged quickly through e-mail. Id.”
However, an employee with a disability is not entitled to telework as a reasonable accommodation if there are other effective accommodations available. The Rehabilitation Act requires that employers provide effective reasonable accommodations to qualified employees with disabilities, but it does not entitle the employee to receive the reasonable accommodation they prefer. See, e.g. Castaneda v. U.S. Postal Serv., EEOC App. No. 01931005 (Feb. 17, 1994); see also EEOC Enforcement Guidance on Reasonable Accommodation and Undue Hardship Under the Americans with Disabilities Act, EEOC Notice No. 915.002 (Oct. 17, 2002) at Ques. 9. As such, if the employee’s disability-related needs can be accommodated in the workplace, such as through a private office, noise or light reduction, and reduced physical interactions, telework may not be required as a reasonable accommodation. In contrast, if the symptoms of the disability cannot be effectively accommodated in the office, telework should be provided as a reasonable accommodation.
If you have questions about this or other employment matters, please contact us at 720-999-5390 or ben@wick-law.com.